Export Logistics
Shipping & Logistics
From factory floor to your job site, with export packaging, container planning, customs support and delivery options coordinated around your order.
Logistics Overview
Export Operations at a Glance
A documented logistics program for aluminum windows, doors and facade systems moving from Foshan to projects worldwide.
Shipping Program Data
Countries shipped to
80+
Typical production lead time
25 days
Container types
20GP / 40HQ
Cargo insurance
All-risk
Incoterms supported
FOB / CIF / DDP
Customs clearance
Assisted
Export Packaging
ISPM-15 heat-treated crates, steel corners and pallet bases for ocean freight.
Container Loading
Optimized load plans, weight distribution and pre-loading photo documentation.
Customs & Documents
Commercial invoice, packing list, certificate of origin and export records.
Damage Claims
0.3% historical damage rate with a documented seven-day claim window.
Container Selection
Container Types & Capacities
Actual capacity depends on product mix and dimensions. A confirmed load plan is prepared with every project quote.
| Container | Internal dimensions | Max payload | Capacity | Typical use |
|---|---|---|---|---|
| 20GP | 5.89 × 2.35 × 2.39 m | ~28,000 kg | ~28 m³ / ~100 units | Samples, small orders, casement and awning |
| 40HQ | 12.03 × 2.35 × 2.70 m | ~30,000 kg | ~68 m³ / ~250 units | Sliding, folding, curtain wall and project orders |
Ocean Freight
Transit Times by Region
Estimated port-to-port transit times from Shenzhen or Guangzhou. Inland delivery and customs clearance add additional time.
| Region | Port example | Transit time | Frequency | Notes |
|---|---|---|---|---|
| North America West Coast | Los Angeles / Long Beach | 18–22 days | Weekly | Fastest US route |
| North America East Coast | New York / Savannah | 30–35 days | Weekly | Panama or Suez routing |
| Australia | Sydney / Melbourne | 25–28 days | Weekly | Direct Shenzhen service |
| Middle East | Dubai / Jebel Ali | 20–22 days | Weekly | DDP door option available |
| Europe | Rotterdam / Hamburg | 28–32 days | Weekly | Rail inland to major markets |
| Southeast Asia | Singapore / Ho Chi Minh | 5–7 days | Twice weekly | Fast regional replenishment |
| South America | Santos / Callao | 35–40 days | Bi-weekly | Carrier schedule dependent |
Export Packaging
Built for Ocean Freight
Four protection layers designed for port handling, ocean transit and inland trucking.
+
ISPM-15 crates
Heat-treated wooden crates, steel corners and pallet bases.
+
Steel pallets
Heavy-duty, stackable support for curtain wall and long profiles.
+
Glass protection
EPE foam, separators and corner protectors on every glass unit.
+
Container load plan
Space optimization, weight calculations and pre-loading photos.
+
Moisture control
Silica gel and container-grade desiccant for humid routes.
+
Flexible packing
Palletized bulk packing or individual crates based on site handling needs.
Shipping Process
6-Step Export Workflow
Each checkpoint is confirmed before the order moves to the next stage.
01
Quote
Drawings and destination port reviewed.
1–2 days
02
Production
Manufacturing and four-stage QC inspection.
25–35 days
03
Packing
Crates, protection and moisture control applied.
2–3 days
04
Loading
Load plan, weight distribution and photos.
1 day
05
Shipping
Customs, ocean freight and carrier tracking.
5–40 days
06
Delivery
Destination customs, trucking and proof of delivery.
2–7 days
Trade Terms
FOB, CIF or DDP
Choose the level of freight and import support that matches your team.
FOB
Free On Board
You control ocean freight, insurance, destination customs and inland delivery.
Best for: Experienced importers with a nominated forwarder.
CIF
Cost, Insurance & Freight
We arrange ocean freight and basic marine insurance to the destination port.
Best for: Buyers who want freight handled but manage local import.
DDP
Delivered Duty Paid
We coordinate freight, customs, duties and inland trucking to your site.
Best for: First-time importers and single landed-cost planning.
Cargo Insurance
All-Risk Cargo Protection
Insurance options and claim handling are confirmed in the shipping quotation for your order and destination.
110%
Coverage value
All-risk cargo coverage can be arranged at 110% of invoice value, subject to the agreed policy terms.
7 days
Evidence window
Report visible damage with order details and photos within seven days of delivery for review.
Free
Replacement process
Approved manufacturing or transit claims are documented and replacement units are coordinated with the next shipment cycle.
Damage Protection
0.3% Damage Rate and Documented Claims
When a rare issue occurs, the resolution is documented from the first report through replacement.
1
Report
Email the order number and clear photos of the crate and damaged unit within seven days of delivery.
48h
Review
Our QC team reviews the evidence and issues a claim reference for the next step.
Free
Replacement
Approved claims are coordinated with the insurer and replacement units are scheduled for shipment.
FAQ
Shipping Questions
Which Incoterms do you support?
FOB, CIF and DDP options are available. The quotation identifies which party covers freight, insurance, customs, duties and inland delivery.
How is a container load plan prepared?
We review the product mix, dimensions, crate or pallet choice and weight distribution, then provide a confirmed plan with the project quotation.
What happens if cargo arrives damaged?
Report the issue within seven days with photos and the order number. The QC team reviews the claim and coordinates all-risk insurance and replacement handling.
Are export documents included?
Commercial invoice, packing list, certificate of origin, bill of lading and applicable packaging or performance documents are coordinated with the shipment.
What is the typical production lead time?
Standard production is approximately 25 days after approved drawings, deposit receipt and production slot confirmation. Packing and transit time are additional.