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Privacy Policy

StarveilBuild (“we”, “us”, or “our”) operates starveilbuild.com. This page explains how we collect, use, and protect your personal data when you visit our website. By using our site, you agree to the practices described below.

1. Information We Collect

  • Contact information: Name, company, email address, phone number, and country — collected only when you submit a quote request, contact form, or sample request.
  • Project details: Product interest, project type, project scale, and any drawings or specifications you upload.
  • Technical data: IP address, browser type, device information, and pages visited — collected via standard server logs and analytics tools.
  • Cookies: Small data files stored on your device to remember preferences and analyze traffic. See Section 4 below.

2. How We Use Your Information

  • To respond to your inquiries, provide quotes, and process sample requests.
  • To communicate about your project, including technical coordination and production updates.
  • To improve our website, products, and services based on user behavior and feedback.
  • To comply with legal obligations and protect against fraudulent activity.

We do not sell, rent, or trade your personal data to third parties.

3. Data Storage and Security

Your data is stored on secure servers with access restricted to authorized personnel involved in your project. We use industry-standard encryption (TLS/SSL) for data transmission. Project files and drawings are retained for the duration of your project and archived for 3 years thereafter for warranty and quality reference purposes.

4. Cookies

We use the following categories of cookies:

  • Essential cookies: Required for the website to function correctly (e.g., navigation, forms). These cannot be disabled.
  • Analytics cookies: Help us understand how visitors use our site so we can improve it. These are only activated if you click “Accept” on the cookie banner.
  • Preference cookies: Remember your choices (e.g., language, region) for a personalized experience.

You can manage or withdraw cookie consent at any time by clearing your browser’s localStorage for this site, which will re-display the consent banner.

5. Your Rights (GDPR / CCPA)

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data (“right to be forgotten”).
  • Restriction: Request that we limit processing of your data.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests.

To exercise any of these rights, contact us at sales@starveilbuild.com. We will respond within 30 days.

6. Third-Party Services

We may use the following third-party services that process data on our behalf:

  • Google Analytics (traffic analysis)
  • Hosting and CDN providers
  • Email and communication platforms

Each provider has its own privacy policy governing data processing. We select providers that demonstrate adequate data protection measures.

7. International Data Transfers

As a global manufacturer based in China, your data may be transferred to and processed in countries other than your country of residence. We ensure such transfers comply with applicable data protection laws, including Standard Contractual Clauses where required.

8. Children’s Privacy

Our website is intended for B2B professionals (builders, contractors, architects, developers). We do not knowingly collect data from children under 16. If you believe a child has provided us with personal data, please contact us for prompt deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via a notice on our website. The “Last updated” date above indicates when this policy was last revised.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact: