Project Quote & Engineering Support
Talk to a StarveilBuild Window Engineer
Send your project specifications, drawings and performance targets. Our engineers review your climate zone, building code and system requirements, then respond with a transparent FOB quote within 24 hours.
Project Quote
Send Us Your Project Parameters
Complete the form with as much detail as possible. Drawings and performance targets help us return an accurate quote faster.
What Happens After You Submit?
1
Engineering Review
We review drawings, climate zone, building code and performance requirements.
2
Custom Configuration
Profiles, glass, hardware, thermal breaks and finishes are configured to your parameters.
3
Transparent FOB Pricing
You receive itemized pricing with volume discounts and shipping options.
4
Production & Shipping
Confirmed orders receive a fixed timeline, QC records, progress photos and shipping coordination.
MOQ 30 units
25-day standard lead
FOB / CIF / DDP
10-year warranty
Discuss Your Custom System
Fields marked * are mandatory.
Reach Us Directly
Our team responds across five major time zones.
Factory Address
StarveilBuild Aluminum Window & Door Co., Ltd.
Foshan, Guangdong Province, China. In-person visits by appointment; video tours available via Zoom.
Global Service Hours
Find your local live-response window.
| Region | Local time | Channel |
|---|---|---|
| United States East | Sun–Thu · 8 PM–5 AM | Live WhatsApp / Email |
| United States West | Sun–Thu · 5 PM–2 AM | Live WhatsApp / Email |
| Canada | Sun–Thu · 8 PM–5 AM | Live WhatsApp / Email |
| Australia | Mon–Sat · 11 AM–8 PM | Live WhatsApp / Email |
| Europe | Mon–Sat · 3 AM–11 AM | Live WhatsApp / Email |
| Middle East | Mon–Sat · 5 AM–2 PM | Live WhatsApp / Email |
Outside these hours? Submit the form and a sales engineer will respond within 24 hours.
Quick Answers
Frequently Asked Questions
How fast will I get a response after submitting the form?
You will receive an automated email with our parameter handbook and factory profile within 5 minutes. A dedicated sales engineer will respond with a preliminary quote within 24 hours.
What should I include for the most accurate pricing?
Include estimated quantity, size range, DP/Uw/Rw targets, glass type, finish color, project timeline and target port. Drawings, CAD files and architectural plans speed up the review.
Can I request physical samples before a bulk order?
Yes. We provide profile cross-sections, glass samples, hardware components and finish chips. You pay shipping, which is refundable with a bulk order within 60 days.
Do you offer OEM or private-label manufacturing?
Yes. We support branded profiles, private-label packaging, exclusive product models, custom color development and certificates issued under the buyer’s brand.
Can I visit the factory or schedule a video tour?
Yes. Visit our Foshan factory by appointment or schedule a live HD Zoom tour covering extrusion, assembly, glazing and testing.
What shipping terms, payment methods and lead times do you support?
We support FOB, CIF and DDP. Standard lead time is 25 days; custom profiles and special finishes typically require 35–40 days. Payment options include T/T, L/C at sight and PayPal for sample orders.